Follow the instructions in the Wizard to complete the installation process.After the SeaTools for Windows application has been downloaded and saved to the location you select, click on the SeaTools file to launch the Windows Installation Wizard.You may save the application to your Desktop or a folder of your choice. When you click the Save button, the Save As dialog is launched.Click the Save button to save the application. Once the download starts, you will be prompted to run the application, save the application or cancel the download. Download the SeaTools for Windows file.If the drive passes SeaTools for Windows, your troubleshooting efforts can move to other areas. 1) Backup any important files 2) Post images of results for these tests: a) Run HD Tune (free version) (all drives) HD Tune website Post images into the thread for results on these tabs: a) Health b) Benchmark c) Full error scan Download HD Tune 2. It installs onto your system and allows you to select a specific test. No way to update firmware or repair firmware.Seagate SeaTools for Windows tests SATA, USB, 1394, ATA (PATA/IDE), and SCSI drives. Then I was also able to get WD software to see the drive via its "Western Digital Dashboard" that has a number of options but still missing SMART and really cannot do anything. I pulled the drive out of its housing and hooked up via sata. I tried looking for firmware 83.HOA83 that I saw in SeaTools for this drive but could not find a download option online. Interestingly here I do have an option to upload a new firmware but I suspect uploading a firmware from SeaTools wont work for my WD drive. SeaTools is able to show some data about the drive: Detail is correct, interface good but SMART data is missing. Similar with Linux Mint, could not format/repartition.Ĭontacted WD via chat, that did not lead me anywhere as essentially got sent a list of "data recovery experts" as they declared the drive dead. I get I/O error dialogue ( The request could not be performed because of an I/O device error) when attempting to initialize the drive. ![]() I run "Sanitize Overwrite" in SeaTools on my WD 10 TB Elements drive after which the drive shows as "Not Initialized" with no partitions (all space unallocated). I had the SeaTools utility app open for a new Seagate drive I got and I figured that I try to use their "Erase" option on my WD drive as well. I got a replacement and wanted to wipe it before selling it. The drive did not have issues prior and was used as a cold external storage. I thought it would be OK but apparently I was VERY wrong. I was able to initialize the drive and create a new partition. I ran tests using SeaGate SeaTools to make sure I didnt overlook any easily. I am at 61%, expect it to be done tomorrow and all set then. Seagate Expansion 3 TB USB 3.0 Desktop External Hard Drive STAY3000102. Now turn off the PC for at least 1 minute. To do this, disconnect your external hard drive from the computer. The following command shows sanitize process state by %. Quite often, the Seagate external hard disk light blinking but not being detected issue can be easily fixed by simply changing the USB port and rebooting the computer. I will continue to check the state of the drive via wdckit and hopefully it moves to "Good" state like my boot drive. My drive is stuck in "Sanitizing" state (per wdckit s ) at the moment due to me trying to wipe it. Just make sure to tag the post with the flair and give a little background info/context. On Fridays we'll allow posts that don't normally fit in the usual data-hoarding theme, including posts that would usually be removed by rule 4: “No memes or 'look at this '”
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